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Mostbet support: contact and password reset

The Mostbet support centre runs 24/7 across several channels. This page covers each channel and common operations like password reset.

Contact channels

(1) Live chat — fastest channel on the site and app, response in 1-5 minutes; (2) Email — for detailed issues, response 1-24 hours; (3) Telegram — good for anonymous consultations; (4) Complaint form — for formal disputes. All are listed under "Contact" or "Help" on the official site.

Password reset

If you forgot your password: (1) on the Mostbet login page, tap "Forgot password?"; (2) enter the email or phone number used at registration; (3) enter the code received via SMS or email; (4) set a new password. For accounts created via 1-click registration, password reset is complex — submit a manual-verification request via support.

Complaints and disputes

Account disputes (withdrawal limit, KYC rejection, bonus terms) should first be addressed via Mostbet support. If not resolved within 30 days, you can file a formal complaint with the Curaçao Gaming Control Board (gcb.cw). Full complaint procedure: complaints page.

Responsible-gambling help

For gambling-addiction or financial problems, contact local psychological lines rather than Mostbet support. In Uzbekistan: 1197 (extension: 4) — free psychological consultation. Full resources: responsible gambling resources.

Common questions and self-service

For frequently asked questions, Mostbet offers a "FAQ" section: account creation, deposit issues, bonus terms, KYC. In many cases, check the FAQ before contacting support — many answers are available and it saves time. The site has a "Search" function to find answers faster.

18+ · Psixologik yordam: 1197 (ichki: 4)